GENERAL All orders accepted by this company are subject to these terms and conditions of sale, which supersede any previous terms and conditions. All descriptions and illustrations contained in this website are only intended to give a general idea of the products, specifications may vary slightly.
PRICES To assist in prompt despatch, please use the correct product codes and descriptions as supplied on this website. All items subject to availability.
DELIVERY We will endeavour to ship all orders within 24 hours of reception. For delivery to mainland UK destinations, including Highland and Isles of Scotland, Northern Ireland, Isle of Man and Isles of Scilly; orders will be dispatched by Royal Mail 1st class and will normally be delivered within 3-4 working days (except for ‘UK Next Day’ which will be delivered before 1pm the next day following dispatch).
For EEC countries , approximately 4-5 working days and countries outside the EEC, approximately 6-8 working days.
We will use any reasonable endeavours to meet these delivery dates estimates. However, we shall not be liable to for any losses, costs, damages or expenses incurred in case of failure to meet these estimated delivery dates.
PAYMENT Payment is by paypal or credit card. We reserve the right to refuse any credit card transactions.
REFUND – We will refund a purchase for any reason within 7 (seven)days of the purchase date – to obtain a refund, you MUST first contact us via email: CLICK HERE. We will then authorize the refund and send you a returns form to complete and send back with your product, together with your invoice or proof or purchase – you will receive your refund within 30 (thirty) days of receipt of goods. You will be contacted and updated via email once your refund has been processed. Please note that postal / shipping charges cannot be refunded – please get a certiticate of postage for any returns you make. Always retain proof of postage. Please return products / documentation to the address which we will advise via email
6 MONTH MANUFACTURER GUARANTEE Where a claim of defect is made, within six month of the date of invoice, please follow the same procedure as above
SECURITY POLICY & PRIVACY We are committed to ensuring that your privacy is protected and that we fully comply at all times with the Data Protection Act 1998 and the Privacy and Electronic Communications (EC Directive) Regulations 2003. We do not store credit card details nor do we share customer details with any 3rd parties.
RESERVATION OF TITLE The risk of the goods passes to the buyer upon delivery from the carrier, but the TITLE in the goods remain vested in us and shall only pass from us to the buyer upon full payment made by the buyer, of all sums due on whatsoever account or grounds to us.
Our Commitment To You
- 6 Month Manufacturer's Guarantee
- Optimum Quality: all our reading glasses are CE certified / EN ISO 12870
- Free Matching Pouch: with every pair of fashion reading glasses
- Free Aluminium Tube: with every pair of rimless or metal reading glasses
- Most UK Orders: are received within 48 hours of ordering
- Free Delivery: within the UK for all orders above £25 (before postage & packing costs)
- Delivery and Packing Costs: £2.90 for UK, £6.90 for UK Next Day before 1pm, and £3.90 for all other countries
© 2019 CBB Associates Ltd
Website Design By: